A globally recognised leading data-driven loyalty and customer engagement agency.

Aimia named A leader by Forrester

Aimia was named a leader in The Forrester Wave™:
Customer Loyalty Solutions, Q3 2017 and received the highest score possible in the loyalty strategy services and loyalty marketing criteria.

"Aimia focuses on making it easier for clients to execute their loyalty strategies."

Forrester

Who We Are

Aimia provides full suite Loyalty services

The recognised global leader in loyalty; proven by our development, implementation and ongoing operational and strategic management of loyalty programs throughout the world.

Over 300 global employees dedicated to loyalty, 9 global offices servicing loyalty functions, 22 markets penetrated globally, 500 million transactions & interactions per month, 80 years loyalty heritage, 200+ global clients & partners, and 140 million program members.
Over 300 global employees dedicated to loyalty, 9 global offices servicing loyalty functions, 22 markets penetrated globally, 500 million transactions & interactions per month, 80 years loyalty heritage, 200+ global clients & partners, and 140 million program members.

*Includes Air Miles Partner

What We Do

Underpinned by our Aimia Loyalty Platform (ALP), our proprietary services cover the full breadth of loyalty.

Loyalty & CRM Strategy

Program Management

Customer Lifecycle
Management

Marketing & Creatives
Services

Analytics

Rewards & Partnerships

Leading Loyalty Platform

Aimia’s SaaS Loyalty Platform (ALP) is our industry-leading, cloud-hosted platform used globally by clients in multiple industries and verticals around the world. It allows marketers to design and deliver real-time Omni channel experiences quickly and efficiently.

Create Individualised Journeys

Aimia’s highly sophisticated programs allow for advanced segmentation to scale individualised communications to your highest value customers.

The SmartJourney™ to Success

Aimia’s SmartJourney™ methodology provides the strategy, tools and execution for boosting customer engagement.

Milestones to Ideal

Visualise the value customers deliver over time by segment.

Experience Touchmap

Influence all touch-points on the path to purchase to create habit.

Strategic Roadmap

Define & execute on the roadmap of initiatives to deliver habit-forming, modelled returns.

Aimia Blog

This is Your Golden Ticket to Predictable Customer Growth. Read more

Whitepaper

Delivering Predictable Customer Growth with SmartJourney™ Read more

Who We Work With

We have established partnerships with brands both locally and globally working with leaders in the Retail, Financial Services, Travel, Automotive, Telecommunications, Leisure and Entertainment sectors.

NAB
ANZ
Sussan
Standard Chartered Bank
The Star
VRC
Auckland Airport
Nordstrom
PetSmart
AVIS
P&G
MGM Grand
IHG
Estée Lauder
Shell
Exxon Mobil

Aimia Whitepapers & Blogs

Contact Us

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